Monday, January 5, 2009

Understand business process management concepts

 
IBM Certification Test 992.1 - Industry and Tooling
 

Understand business process management concepts  

The ability to proactively manage their business processes allows leaders to better align their businesses and make smarter decisions. This can help reduce overall business costs and make a business more responsive to changes in the global marketplace.

Why BPM? For Business Leaders

Business Process Management from IBM enables businesses to continuously optimize their business processes and adapt them to rapidly changing needs.
 
Business leaders expect their organization’s processes to keep up with their changing business conditions. And in today’s competitive marketplace, implementing changes must be done rapidly while demonstrating value at lower cost.
 
BPM from IBM allows you to harness the full potential of your business processes and drive organizational commitment to process optimization goals and business objectives. BPM from IBM enables you to do the following to your business processes:
  • model your business processes
  • simulate your business processes
  • deploy your business processes
  • rapidly change your business processes 
  • monitor your business processes
In turn, you will be able to do the following:
  • Continuously optimize operational capabilities and improve business performance
  • Provide a real-time operational view with the ability to intervene fast
  • Enable business and IT users to rapidly drive process change and innovation
  • Faster delivery of new and differentiated products and services
  • Role-based capabilities to align process stakeholders to performance objectives

Why BPM? For IT Leaders

BPM from IBM provides a comprehensive set of role-based capabilities that help align business intent and IT execution around business processes, not just at a single point in time, but continuously, so you can respond faster to changing business needs.
 
The goal of BPM enabled by SOA is not just to design and automate a business process, but to create processes designed for continuous optimization, driven by a continuous feedback loop, with tools and capabilities to support collaboration across multiple business and IT stakeholders within your organization.

What is business process management?

Business process management (BPM) leads to business innovation and optimization by implementing business strategy through the following:
  • modeling,
  • developing,
  • deploying, and
  • managing
business processes throughout their entire life cycle.
 
BPM acts as an enabler for the businesses in defining and implementing strategic business goals and then measuring and managing company’s financial and operational performance against these goals. The power of optimal results from the BPM life cycle activities is derived from the integrated set of the robust technology infrastructure and tools. Business process management provides a convergence of technology that removes business and IT constraints through integration and enhanced technology to help streamline business transformation. These capabilities provide tight integration of operational and analytical environments, business and IT environments, and strategy with daily operations. Business process management combines business processes, information, and IT resources, aligning your organization's core assets—people, information, technology, and processes—to create a single integrated view, with real-time intelligence, of both its business measurements and IT system performance.This integration of resources allows your organization to obtain business information faster, respond more quickly to market trends and competitive threats, and improve operational efficiencies and business results—all attributes of an on demand enterprise.

Benefits of BPM

BPM allows for an enterprise to be flexible and responsive to the ever changing on-demand business through the optimization and automation of the business processes to:
  • Identify and eliminate redundancies and bottlenecks
  • Reduce risk by gaining an understanding of process impacts prior to operationalizing
  • Decouple business integration logic from its underlying implementation code
  • Increase portability and decrease maintenance cost by being based on industry standards
  • Automate process implementation, eliminate manual deployment tasks
  • Immediately execute new business rules and processes
  • Visualize actual process performance against key performance indicators
  • Pinpoint future process improvements
The robust business process management solution will provide powerful tools for the business and IT side of the business to meet their challenges:
  • The business executive needs:
    • Revenue growth with cost containment
    • Responsiveness to business conditions and ability to pursue new market opportunities
    • Improving internal skills, capabilities and leadership as the first step toward growth
  • The challenges for the IT executive are:
    • Aligning IT and business goals to grow revenue and contain costs
    • Building responsiveness and agility into the organization through IT
    • Enabling people and teams to be more effective through IT
 

IBM business process management solution

The IBM process integration portfolio provides capabilities required for the delivery of the comprehensive enterprise wide business process management strategies and solution. It offers a holistic approach to transform and manage a business by aligning strategic and operational objectives with business activities and supporting IT services.
 
The IBM BPM solution includes development tools, used to implement custom artifacts that leverage the infrastructure capabilities, and business performance management tools, used to monitor and manage the runtime implementations at both the IT and business process levels.
 
Business process management allows companies to implement the continuous end-to-end business process life cycle in an open environment (Figure 1-1).
 
 
The IBM BPM solution component tools support the following major activities:
  • Model—Capture, simulate, analyze, and optimize business models to reduce risk and increase flexibility
  • Assemble—Develop, assemble, and test integrated solution
  • Deploy—Direct deployment of models and policies to realize business intent
  • Manage—Manage the deployed models:
    • Monitor and correlate metrics and alerts in real-time from internal and external sources to gain visibility into the business and IT performance
    • Analyze performance results to gaining insight into the business metrics and information for contextual based decision making
    • Act by responding at the right time to insights through collaboration, optimization, and automation to excel
One key feature of the IBM business process management is the linkage between the Manage and the Model life cycle stages. This functionality enables the delivery of runtime data and statistics into the process modeling environment to allow for the completion of the analyses that drives iterative process re-engineering through a continuous business process improvement cycle. 

Business process management focus

Business process management is a management discipline that focuses on the following areas:
  • Aligning internal and external business process performance and results with the core competencies, strategic objectives, and business goals of the organization
  • Understanding and documenting business processes so that they can be consistently executed
  • Measuring, monitoring, and controlling process performance including key inputs and outputs
  • Actively designing and improving business processes to meet or exceed the expectations of customers while achieving organizational goals (for example, cost and revenue)
Within the BPM discipline, business processes are normally considered corporate assets that are both the source of differentiation and value to customers and shareholders. Viewing processes as assets is an important perspective.

Developing a business process management solution

The development of a solution to improve your business processes, manage them, and facilitate innovation frequently starts with process modeling. This scenario describes the steps involved in an enterprise-level project in which you accelerate the deployment of a business process management solution by modeling your processes for implementation and monitoring.
 

Business Process Management product family

IBM® WebSphere® Business Modeler plays a key role in the IBM suite of Business Process Management products.
 
WebSphere Business Modeler product suite
Use the WebSphere Business Modeler products to visualize, understand, and document new business processes or to enhance existing ones. Modeling your business processes forms the cornerstone of any business process management or service-oriented architecture (SOA) implementation.
  • If you need to do basic, high-level business process modeling, WebSphere Business Modeler Basic enables you to represent the data that you require.
  • If you want to run simulations of your business processes, define business measures (key performance indicators and metrics) for your process models, or develop applications from your process models, use WebSphere Business Modeler Advanced.
  • To publish business processes models developed in WebSphere Business Modeler so that people without this product can view and comment on the models, you need WebSphere Business Modeler Publishing Server.

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